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Remote technical support jobs

Technical support roles help customers fix problems with software, accounts, devices or internet services. Tier 1 roles are open to people with good troubleshooting instincts; tier 2 roles want hands-on experience with the product type.

They tend to pay more than general customer service and are a step towards IT, QA and customer success careers.

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201
live roles
71
open to the United States
70
show pay
Live board Hand-picked

Speakit

Slovak Technical Support Specialist

Remote

$8.5/hr

Remote Recruitment

IT Helpdesk Agent

Remote

$8–$8.5/hr

DotActiv

Technical Support Consultant

Remote

$6.5–$7/hr
Eligibility checkedOpen to people in the United States

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Do I need an IT degree for remote technical support?

Usually not for tier 1 roles. Employers look for problem-solving, clear explanations and comfort with computers; certifications such as CompTIA A+ help but are rarely required.

How are remote customer service jobs paid?

Every role on Remote shows its pay in US dollars, usually per hour. Most employers pay monthly or every two weeks by bank transfer, Wise, Payoneer or Deel.

What equipment do I need?

A reliable laptop or desktop, a stable internet connection (with a backup, such as mobile data), a headset with a microphone for voice roles, and a quiet place to work.

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