Remote
Sign inSign up free

{Remote jobs}

Remote chat and email support jobs

Chat and email support roles are written-only: you answer customers in live chat, by email or in a ticketing tool such as Zendesk, Intercom or Freshdesk. They suit people with strong written English who prefer not to take calls.

Good typing speed and clear, friendly writing matter most. Many roles handle two or three chats at once.

Sign up free to apply See the roles
201
live roles
83
open to the United States
125
show pay
Live board Hand-picked

Impact Clients

Email Support Specialist

Remote

$6–$8.5/hr

Featherless AI

Customer Experience & Community Relations

Remote

$28.5–$35/hr

Exciting AG

Customer Service Representative - French / German - Phone, Email, Chat, Greece

Remote

$8–$11/hr
Eligibility checkedOpen to people in the United States

{Live roles}

Taking applications now.

All 201 on the board

{Guides}

Read before you apply.

{Questions}

Good to know.

Sign up free
What is a non-voice job?

A customer support role with no phone calls: you help customers through live chat, email or support tickets.

What typing speed do chat support jobs need?

Most ask for 40 to 60 words per minute with good accuracy. Speed helps, but clear and correct writing matters more.

How are remote customer service jobs paid?

Every role on Remote shows its pay in US dollars, usually per hour. Most employers pay monthly or every two weeks by bank transfer, Wise, Payoneer or Deel.

What equipment do I need?

A reliable laptop or desktop, a stable internet connection (with a backup, such as mobile data), a headset with a microphone for voice roles, and a quiet place to work.

{Browse by}

More remote jobs.