Taking applicationsTechnical Support·Posted 14h ago
RV Technical Support Specialist
Brown & BrownVerified company
Remote, United States
Pay
$20–$30/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Remote, United States
Open to people in the United States
EnglishMid level
About the role
Phone-based technical support role helping RV owners troubleshoot operational issues with their vehicles. It requires deep knowledge of RV systems and offers full-time hourly pay of $20–$30.
What you'll do
- Answer incoming calls from customers
- Make outbound calls to customers, service facilities, and other departments
- Manage call queue effectively
- Guide customers through RV troubleshooting
- Document customer interactions and resolutions
- Communicate program coverage and answer questions
- Stay up to date with RV brands, models, and configurations
What you'll need
- Knowledge of RV components, systems, and construction
- Proficient with Microsoft Office Suite and web applications
- Ability to maintain confidentiality
- Knowledge of RVs and roadside assistance
- ASE/RVTI/MFG certification or equivalent preferred
- 1-3 years’ experience in a similar position preferred
- Automotive or RV industry experience preferred
Skills
RV troubleshooting110V and 12V electrical systemsRV maintenanceBraking systems, tires, wheels, hubs, and suspensionsRV chassis and structural typesGas, diesel, and electric powertrainsMicrosoft Office SuiteCall queue management
Benefits
Health insurancePaid time off401kESPPTuition reimbursementStudent loan assistanceMental health servicesDiscounts
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