Taking applicationsChat / Email·Posted 15h ago

Customer Service Representative ‑ French/German ‑ Phone, Email, Chat ‑ Morocco

Exciting AG

Homeoffice

Pay

Not listed

Job type

Full-time · Remote

Hours

Flexible

Location

Homeoffice

GermanFrenchEntry level

About the role

German/French customer service role based in Morocco with home-office possible, handling phone, email, and chat inquiries. It requires fluent German and French and offers training, private health insurance, equipment, and 20 days paid vacation.

What you'll do

  • Handle customer inquiries by phone and in writing
  • Document call results
  • Provide competent and friendly customer advice
  • Work independently in an international team

What you'll need

  • Very good written and spoken German
  • Very good written and spoken French
  • Both languages are mandatory
  • English is an advantage
  • Enjoy telephone work and customer care
  • Flexible, reliable, and committed
  • Strong communication skills

Skills

Customer serviceTelephone supportEmail supportChat supportDocumentationCommunicationGerman and FrenchIndependent work

Benefits

Paid trainingHealth insuranceEquipment providedPaid time offCareer growthFlexible hoursTeam eventsMeals provided

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