Taking applicationsChat / Email·Posted 15h ago
Customer Service Representative ‑ Phone, Email, Chat ‑ Morocco
Homeoffice
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Homeoffice
GermanEntry level
About the role
A German-speaking customer service role handling customer inquiries by phone, email and chat for a European dialogue and service center, based at its Morocco location with largely home-office work. It stands out for providing technical equipment at home, private health insurance, 20 days paid vacation and a structured onboarding with regular training.
What you'll do
- Process customer inquiries via email and telephone
- Advise customers in a friendly and competent way
- Work independently in an international team
What you'll need
- Very good German skills, spoken and written
- Enjoys making phone calls and customer care
- Flexible, open and resilient
- English and French a plus
- Service or IT background ideal, career changers welcome
Skills
Customer carePhone communicationWritten communicationGerman fluencyService orientationFlexibility and resilience
Benefits
Paid trainingHealth insuranceEquipment providedPaid time offFlexible hoursCareer growthEmployee mealsTeam events and sports activities
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