Content Moderation ‑ Bilingual Portuguese/English 6 months fixed term‑REMOTE
TaskUsVerified company
Thessaloniki, Greece
Pay
Not listed
Job type
Contract · Remote
Hours
Flexible
Location
Thessaloniki, Greece
About the role
Content moderator role reviewing and scoring social media content, including videos, images, ads, and profiles, against client policies. This is a six-month fixed-term remote contract requiring English and Portuguese fluency, with wellness support and training, and it involves exposure to graphic or disturbing content.
What you'll do
- Review content such as videos, news stories, pictures, political ads, and social media profiles
- Score content on age-appropriateness, violence, sexual content, and political transparency
- Apply content policy and execute handling procedures consistently
- Monitor reports of abuse on the site
- Escalate changes that may impact performance or KPIs
- Adhere to security, confidentiality, and project requirements
- Participate in training and wellness programs
What you'll need
- At least one year prior operations experience in shared services or customer experience
- High school diploma or equivalent
- Fluency in English and Portuguese
- Strong interpersonal skills
- Strong verbal and written communication skills
- Empathy
- Cultural awareness of relevant market and region
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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