{Majorel hiring}

Majorel assessment test: how it works and how to practise

How Majorel hires for customer service: each step, the tests it uses, how to prepare, and a free AI mock customer to practise on.

Majorel is now part of Teleperformance (TP), and many of its sites hire through TP's process. Applicants report a phone screen, a computer-based English test with grammar and picture description, and an interview, usually over about two weeks.

Majorel's hiring process, step by step

  1. 1.Application and phone screen. A recruiter checks your English, background and availability.
  2. 2.Computer-based English test. Applicants describe grammar questions and describing pictures out loud, mainly for those who aren't native speakers of the support language.
  3. 3.Skills tests. Some sites add computer skills or typing tests.
  4. 4.Interview. One or more interviews, sometimes with a panel, covering customer scenarios and teamwork.

From recent applicant reports; Majorel doesn't publish one process for every country. Steps vary by country and account, so check the job post. Remote isn't affiliated with Majorel.

Before your Majorel test

  • Practise describing a picture for 30 seconds without stopping: say what you see, then what's happening.
  • Expect Teleperformance's process if the job post now says TP.

Updated 26 October 2026

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How do I prepare for the Majorel assessment?

Learn each step above, then practise the interview role-play with the free AI mock customer on this page: it plays an upset customer and scores how you handle them. For the typing and English steps, use the free typing test and English level test.

Can I get the real Majorel test answers?

No, and be careful with anyone selling "Majorel test answers": the real tests change and those files aren't genuine. Knowing each step and practising the role-play is what actually helps.

Does Majorel's process change by country?

Yes. Steps and tests differ by country, site and the account you'd work on, so always check the job post and what your recruiter tells you.