Foundever assessment test: how it works and how to practise

Foundever (formerly Sitel) runs most of its screening online, and applicants report a webcam-based set of tests: typing speed, situational judgement, a work-style questionnaire, an English fill-in-the-blank test and a short recorded speaking task.

Foundever's hiring process, step by step

1. 1.Online application. Upload your documents through the application form.
2. 2.Online assessments. Applicants report typing (WPM), 'what would you do' scenarios, a Likert-scale personality test, English fill-in-the-blanks and about 90 seconds of recorded speaking. A webcam is often needed.
3. 3.Computer check (home roles). Work-from-home applicants may be asked for an internet and computer speed check.
4. 4.Interviews. A short screen, sometimes a live call simulation, then a behavioural interview.

From recent applicant reports; Foundever doesn't publish one process for every country. Steps vary by country and account, so check the job post. Remote isn't affiliated with Foundever.

Before your Foundever test

• The scenario questions reward owning the problem and following policy: practise both.
• For the speaking task, plan three points before you start talking.