Taking applicationsTechnical Support·Posted 8d ago

Automotive Engineer C1 English level

RayaCXVerified company

On-site — 6th of October City, Egypt

Pay

$4.5/hr

Job type

Full-time · On-site

Hours

Flexible

Location

6th of October City, Egypt

EnglishEntry level

About the role

On-site call center role in Cairo supporting a global automotive company, handling technical and customer inquiries in English. It requires a mechanical engineering background and C1 English; fresh graduates are welcome, with paid training and transportation provided.

What you'll do

  • Handle technical and customer inquiries related to automotive products and services
  • Provide accurate and professional support to international customers
  • Deliver excellent customer service through communication and problem-solving
  • Collaborate with internal teams to ensure service excellence
  • Work a morning shift with rotational days off

What you'll need

  • Mechanical Engineering background mandatory
  • Fluent English C1 level
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Passion for the automotive field and innovation
  • Presentable and professional demeanor
  • Fresh graduates welcome
  • Previous customer service or technical support experience is a plus

Skills

Mechanical engineering backgroundAutomotive product knowledgeFluent English C1Verbal and written communicationProblem-solvingAnalytical skillsCustomer serviceAutomotive passion

Benefits

Paid trainingTransportation providedCareer growthExperience letterGrowth opportunities after 1 year

About RayaCX

RAYA Customer Experience (RayaCX) provides BPO and customer experience services for Fortune 1000 companies across North America, Europe, the Middle East and Africa. Since 2001 it has run contact centers in Egypt, including Cairo, 6th of October City, Alexandria, Assiut and Hurghada, with English, Arabic and multilingual teams. These roles are on-site.

BPO / customer experienceHQ: Cairo, Egypt
More about RayaCX

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