RayaCX

Egyptian customer experience and BPO company serving Fortune 1000 clients since 2001.

BPO / customer experienceCairo, Egypt

Open roles
62
Taking applicants
Typical pay
$4.5/hr
Across open roles
Roles posted
79
Latest 8d ago
On Remote since
Oct 2026
Verified employer

Open roles

62 roles taking applicants on Remote

Voice Support · Full-time · Entry level

Turkish Customer Service Agent

Turkish-speaking customer service role answering calls and resolving inquiries for RayaCX at its 6th of October City site in Egypt. It is a temporary full-time position with training, ongoing support, and potential for long-term employment.

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Mid level

Customer Service Agent - Arabic Speaking

Customer service agent role based on-site in 6th of October City, Egypt, acting as the main client contact and advising on products and services. The full-time position is Arabic-speaking and offers medical insurance, life insurance, free transportation, and growth opportunities.

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Turkish Call Center Agent

RayaCX is hiring Turkish-speaking call center agents to handle inbound customer calls, complaints and requests from its 6th of October City site in Egypt. It is a temporary full-time role open to graduates and undergraduates, with paid training and the potential for long-term emp

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Spanish Customer Service Agent

A full-time, on-site Spanish-language customer service role in 6th of October City, Egypt, handling inbound and outbound calls and resolving customer issues. It is open to fluent Spanish speakers, including graduates, undergraduates and gap-year applicants, with flexible hours th

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Technical Support · Full-time · Mid level

Technical Support Agent

Technical Support Agent at RayaCX in Cairo, providing phone, email, and chat technical support and troubleshooting for customers. Requires a relevant bachelor's degree, 2+ years of technical support experience, English fluency, and flexible availability; the role is on-site in 6t

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Mid level

Telecom - Call Center

Telecommunication Advisor at RayaCX providing expert advice and customer support for telecom clients. Full-time role based on-site at Maadi Technology Park in Cairo, Egypt, requiring English and Arabic and at least three years of telecom experience.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Mid level

Telecommunication Advisor

A full-time Telecommunication Advisor role at RayaCX in 6th of October City, Egypt, advising telecom clients and improving customer satisfaction. It requires at least three years of telecom experience and fluency in English and Arabic, and the position is on-site rather than remo

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Russian Customer Service Agent

A temporary full-time role answering calls from Russian-speaking customers and resolving inquiries, complaints and requests for RayaCX. It requires fluent Russian and English and on-site work at the company's 6th of October City office in Egypt, with a possibility of long-term em

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Technical Support · Full-time · Entry level

Service Desk Engineer

A full-time on-site Service Desk Engineer role in Cairo handling IT support tickets, end-user troubleshooting, account administration, and Microsoft 365 support. It requires computer science or engineering graduates studying CCNA and MSCA and follows ITIL practices and SLAs.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Technical Support · Full-time · Lead level

Service Desk Lead

A full-time, permanent Service Desk Lead role based on-site in Cairo, managing service desk agents and escalated customer issues. It requires at least five years of support experience and two years in leadership, with a focus on performance metrics, procedures, and coaching.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Portuguese Call Center Agent

A Portuguese-speaking call center role in 6th of October City, Egypt, handling inbound calls, complaints and requests for Portuguese-speaking customers. It is a temporary full-time position open to graduates, undergraduates and gap-year applicants, with training provided and pote

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Portuguese Customer Service Agent

A Portuguese-language customer service role in RayaCX's 6th of October City call center, handling inbound calls, complaints, and customer requests. It is a temporary full-time on-site position with training and possible long-term employment.

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Medical Laboratory Customer Service Representative

A medical laboratory customer service representative handles calls from patients, physicians, and healthcare professionals, schedules lab tests, processes orders and billing, and resolves complaints. The role is based in Cairo with work-from-home availability and may require even

Pay not listed

Cairo, Egypt · 8d ago

Members only
Chat / Email · Full-time · Entry level

Online Application Customer Service

This is an on-site customer service role in Cairo handling email, chat and phone inquiries for online applications. It requires English and Arabic plus at least one year of customer service experience, with flexible scheduling including weekends and holidays.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Mid level

Operations Team Leader

On-site full-time operations team leader role in Hurghada, Egypt, supervising account advisors in a call-center operation. The job focuses on coaching, QA standards, KPI targets, workforce coordination and handling escalated calls.

Pay not listed

Hurghada, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

German Customer Service Agent

A German-speaking customer service agent role at RayaCX in 6th of October City, Egypt, handling incoming calls about inquiries, complaints and requests. It is a temporary full-time, on-site position that accepts graduates, undergraduates and gap-year applicants, with training and

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

German Customer Support

This is a full-time German Customer Support Representative role based on-site in 6th of October City, Egypt. The job involves helping German-speaking customers by phone, email, and chat, and requires fluency in both German and English.

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Technical Support · Full-time · Mid level

IT Service desk

RayaCX is hiring an IT Service Desk Specialist in 6th of October City, Egypt to provide first-line technical support to clients by phone, email, or chat. The full-time on-site role requires troubleshooting hardware, software, and network issues and 2+ years of technical support e

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Technical Support · Full-time · Mid level

IT Service desk support

IT service desk role in 6th of October City, Egypt, providing technical support to clients and internal employees by phone, email, and ticketing system. It is a full-time on-site position requiring 2+ years of similar experience and strong Windows/Mac and Office 365 troubleshooti

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

French Customer service

A full-time, on-site French customer service role with RayaCX in 6th of October City, Egypt. Representatives handle French-speaking customers by phone, email and chat, with health insurance and training provided.

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Contract · Entry level

French Customer Service Agent

A French-speaking customer service role handling inbound and outbound calls for RayaCX at an on-site location in 6th of October City, Egypt. It is a temporary contract open to graduates, undergraduates, and gap-year applicants, with flexible hours including weekends and holidays.

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

German Call center Agent

A full-time German-speaking call center agent role at RayaCX handling inbound and outbound calls, customer inquiries and issue resolution. The position is on-site in Hurghada, Egypt, and requires fluent German plus willingness to work flexible hours including evenings and weekend

Pay not listed

Hurghada, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Entertainment Platform Customer Support Agent

Customer support role for the biggest entertainment platform in the Middle East, handling email, chat and phone inquiries. It is an on-site full-time position in Cairo, Egypt, with troubleshooting, billing and platform guidance duties.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Entertainment Platform Customer Support Representative

A full-time, on-site customer support role in Cairo for an entertainment platform, handling email, chat, and phone inquiries and troubleshooting technical, account, and billing issues. It stands out for combining technical troubleshooting with product guidance and CRM documentati

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Mid level

Financial Call Center Advisor

A full-time, on-site call center role in Cairo handling incoming customer calls for financial services and instant-transfer products. It requires strong customer service and financial-product knowledge, with flexible hours including evenings and weekends.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

FinTech Customer Service Advisor

FinTech Customer Service Advisor at RayaCX handling customer inquiries, troubleshooting issues, and resolving problems for fintech clients. The role is listed as on-site in Cairo, Egypt, full-time and permanent, with health insurance, training, and career growth.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Contract · Entry level

French Call Center Agent

A French-language call center role handling inbound and outbound customer calls, documenting interactions and escalating priority issues. It is an on-site position in 6th of October City, Egypt, offered as a temporary six-month contract open to graduates, undergraduates and gap-y

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Mid level

Customer Support Specialist "Entertainment Platform"

A full-time on-site customer support role in Cairo handling phone, email, and chat inquiries for an entertainment platform. It requires at least two years of customer service experience and offers competitive pay and benefits.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

English Customer Service Advisor (Hurghada)

An on-site English customer service advisor role in Hurghada, Egypt, handling customer inquiries and resolving issues. It is a full-time permanent position with shift work, training, medical insurance, and performance-based bonuses.

Pay not listed

Hurghada, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Entertainment Platform Customer Support

Customer support role for an entertainment platform, handling phone, email, and chat inquiries and troubleshooting technical issues. It is an on-site full-time position in 6th of October City, Egypt, requiring English and Arabic.

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Customer Service Agent - C1 Speaker

A full-time call center role based on-site in Cairo handling inbound and outbound customer calls, resolving issues, and keeping interaction records. It requires English at C1 level and 1–2 years of customer service or call center experience, with training and career growth offere

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Customer Service Agent (Medical)

A customer service agent role at RayaCX handling inquiries from patients and healthcare providers for medical services, including orders, appointments and complaints. The posting advertises a 40-hour work-from-home week but the listed location is on-site in Abbaseya, Cairo, and r

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Customer Service Representative

This is a full-time, on-site Customer Service Representative role in 6 October City, Egypt, providing customer service, technical support, and global services to clients across industries. It requires strong communication, problem-solving, multitasking, and CRM familiarity; a hig

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Customer Service Wolof Language Speaker

Customer service representative role handling phone, email, and chat inquiries in Wolof for RayaCX. It is an on-site full-time position in 6th of October City, Egypt, requiring Wolof fluency and offering career growth.

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Customer Support Representative (Hiring People with Disabilities)

A remote or hybrid customer support role in Egypt handling inquiries by phone, email, and chat. It is an inclusive hiring program for people with disabilities, with flexible arrangements, accommodations, training, and mentorship; prior customer service experience is not required.

Pay not listed

Giza, Egypt · 8d ago

Members only
Voice Support · Full-time · Mid level

Customer Care Team Leader (BPO)

Customer Care Team Leader at RayaCX in Cairo, responsible for leading and managing a team of customer care representatives to meet performance targets and improve service quality. The role is on-site in Cairo and requires at least three years of customer service or call center ex

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Mid level

Customer Service Agent

RayaCX is hiring a full-time Customer Service Agent to advise telecom clients and improve their customer experience. The role is listed as on-site in Maadi, Cairo, and requires fluency in English and Arabic plus telecom knowledge.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Call Center Agent (ENG)

A full-time, on-site call center role in 6th of October City, Egypt, handling inbound and outbound customer calls and resolving inquiries. It requires fluent English and at least one year of customer service or call center experience, with shift work including weekends and holida

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Call Center Agent French Speaker

Full-time call center role in 6th of October City, Egypt, handling inbound and outbound customer calls in French. It requires fluent French and focuses on resolving inquiries, complaints, and maintaining customer satisfaction.

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Mid level

Call Center Agent - Telecommunication

A full-time on-site telecommunication advisor role in Cairo providing product advice and customer support to telecom clients. It requires three years of telecom experience and fluency in English and Arabic.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Call Center Representative

Full-time on-site call center role in Cairo, Egypt, providing customer service and technical support to clients across various industries. It requires strong communication, problem-solving, and CRM familiarity, with previous similar experience listed as a plus.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Mid level

Banking Team Leader

This is an on-site banking call center team leader role in Nasr City, Egypt, supervising Account Advisors and monitoring performance, QA, and KPIs. It requires two years of call center experience, preferably in banking, and very good English reading and writing.

Pay not listed

Nasr City, Egypt · 8d ago

Members only
Voice Support · Full-time · Mid level

Banking Team Leader (BPO)

A team leader role overseeing a group of banking customer service representatives at RayaCX in Alexandria, handling escalations, coaching agents and reporting on performance. It is an on-site position in Alexandria requiring three years of banking experience, including one year i

Pay not listed

Alexandria, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Call Center Agent

This is a full-time, on-site Arabic customer service role for RayaCX inside a bank in 6th of October City, Egypt. The advisor handles banking customer inquiries, transactions, product explanations, and satisfaction.

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Call center Agent ABS

Full-time on-site customer service representative role in Cairo, handling customer inquiries, technical support and issue resolution for clients across various industries. It involves rotational shifts and rotational days off, with no pay or remote option stated.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Call Center Agent (EN)

A full-time on-site call center role in 6th of October City, Egypt, handling inbound and outbound customer calls and resolving inquiries. It requires at least one year of customer service experience and strong English communication, with training and health insurance provided.

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Banking Call Center Cairo

A full-time banking call center job located inside a bank in Cairo. The role involves answering account inquiries, explaining bank products, and solving account problems, with B1 English required and rotational shifts.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Banking Call Center HRO

A full-time, on-site banking call center role in Cairo handling inbound customer calls about accounts, loans, credit cards, and online banking. It requires strong communication and problem-solving, with previous customer service experience preferred but not required.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Banking Customer Service

A full-time banking customer service role in Cairo, handling inquiries, transactions, loan applications, and account opening while cross-selling banking products. It requires fluency in English and Arabic and a bachelor's degree; the posting lists the position as on-site in Cairo

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Banking Customer Service Advisor

This is a full-time on-site Arabic banking customer service role located inside a bank in Nasr City, Egypt. The advisor handles banking client inquiries and transactions, explains products and services, and helps ensure customer satisfaction; fresh graduates are welcome.

Pay not listed

Nasr City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Banking Customer Support Call Centre "First Line"

A full-time on-site banking customer support role in Cairo handling incoming calls, emails, and chats as the first point of contact. It requires English and Arabic and offers training and career growth.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Technical Support · Full-time · Senior level

Automotive Technical Training Executive

This is an on-site full-time role in 6th of October City, Egypt, supervising account advisors and delivering automotive technical training and coaching for a spare-parts hotline. It requires an automotive spare-parts background, C1 English, and 5–7 years in the automotive industr

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Aviation Call Center Agent

An on-site aviation call center role in 6th of October City, Egypt, handling passenger calls about bookings, changes, cancellations, and airline policies. It requires English and Arabic communication, sales/upselling, CRM use, and shift availability including evenings, weekends,

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Chat / Email · Full-time · Mid level

Back-Office Customer Support Representative

This is an on-site, full-time back-office customer support role in 6th of October City, Egypt, focused on data entry, document processing, and administrative support. It also involves handling customer inquiries and complaints, with English and Arabic fluency preferred.

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Banking Call Center Agent (Assiut)

A full-time banking call center agent role based inside a bank in Assiut, Egypt. The job involves answering account inquiries, explaining bank products, and solving account problems, with B1 English required and rotational shifts.

Pay not listed

Assiut, Egypt · 8d ago

Members only
Outbound / Telesales · Full-time · Mid level

Account Advisor

This is an on-site Account Advisor role in 6th of October City, Egypt, managing client relationships, retention, inquiries, escalations, and upsell opportunities. It requires fluent English and Arabic plus CRM and Microsoft Office skills, and offers training and career growth.

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Banking Customer Service Agent (Assiut)

A full-time banking customer service agent role based inside a bank in Assiut, Egypt. The job focuses on being the main client contact, advising on products and services, and working with internal teams to improve customer satisfaction.

Pay not listed

Assiut, Egypt · 8d ago

Members only
Technical Support · Full-time · Entry level

Automotive Customer Support Advisor

RayaCX is hiring an Automotive Customer Support Advisor to handle customer inquiries, complaints and escalations by phone, email and chat for automotive brands. It is a full-time, on-site role in 6th of October City, Egypt, offering training, paid time off and career advancement.

Pay not listed

6th of October City, Egypt · 8d ago

Members only
Technical Support · Full-time · Entry level

Automotive Engineer C1 English level

On-site call center role in Cairo supporting a global automotive company, handling technical and customer inquiries in English. It requires a mechanical engineering background and C1 English; fresh graduates are welcome, with paid training and transportation provided.

$4.5/hr

6th of October City, Egypt · 8d ago

Members only
Voice Support · Contract · Entry level

English Call Center Agent

Temporary 2-month English call center agent at RayaCX in 6th of October City: handle inbound and outbound calls and resolve customer concerns. Fluent English; graduates, undergrads and gap-year students welcome; must live in or near 6th of October City.

Pay not listed

6th of October City, Egypt · 9d ago

Members only
Voice Support · Full-time · Entry level

Customer Service Agent – C1 English

C1 English call center representative at RayaCX in Cairo: handle inbound and outbound customer calls for international clients. 1–2 years of customer service experience; 40 hours a week including some evenings and weekends.

Pay not listed

Cairo, Egypt · 9d ago

Members only
Chat / Email · Full-time · Entry level

Chat Support Agent

On-site chat support agent at RayaCX in 6th of October City: answer customer chats, resolve issues and follow up for clients across industries. Fluent English; shift-based, including some weekends.

Pay not listed

6th of October City, Egypt · 9d ago

About RayaCX

RAYA Customer Experience (RayaCX) provides BPO and customer experience services for Fortune 1000 companies across North America, Europe, the Middle East and Africa. Since 2001 it has run contact centers in Egypt, including Cairo, 6th of October City, Alexandria, Assiut and Hurghada, with English, Arabic and multilingual teams. These roles are on-site.

Industry
BPO / customer experience
Headquarters
Cairo, Egypt
Founded
2001
Hires in
Egypt (on-site)

Verification

How Remote checks the employers behind its roles

Verified by Remote

Our team checked that RayaCX is a real employer before showing this badge on its roles.

Verified October 2026

What we checked

  • Official websiteThe company has a working website that matches who they say they are
  • Job on their own siteThe role is also posted on the company's own careers page or channels

Past roles

No longer taking applicants, kept for reference

  • Training Specialist

    Full-time · October 2026

    Closed
  • Training Senior Supervisor

    Full-time · October 2026

    Closed
  • Training Executive (Sales Background)

    Full-time · October 2026

    Closed
  • Trainer Executive

    Full-time · October 2026

    Closed
  • RTM Analyst

    Full-time · October 2026

    Closed
  • Real Estate Sales Team Lead

    Full-time · October 2026

    Closed
  • Real Estate Sales Advisor

    Full-time · October 2026

    Closed
  • Real Estate Sales

    Full-time · October 2026

    Closed
  • Real Estate Advisor Team Lead

    Full-time · October 2026

    Closed
  • Real Estate Advisor

    Full-time · October 2026

    Closed
  • Quality Assurance Supervisor

    Full-time · October 2026

    Closed
  • Quality Assurance Specialist

    Full-time · October 2026

    Closed

Applying safely

A real employer never does any of these.

  • Asks you to pay to apply, train or buy equipment
  • Interviews you over chat only, with no video or phone call
  • Asks for bank or ID details before you have a signed offer
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RayaCX · 62 remote roles | Remote-job.us