Customer Service – Hybrid / Chat (non‑voice)
_VOIS (Vodafone Intelligent Solutions)Verified company
Cairo & Alexandria, Egypt
Pay
$2.5/hr
Job type
Full-time · Hybrid
Hours
EU hours
Location
Cairo & Alexandria, Egypt
About the role
Customer service role handling non-voice chat for a Vodafone UK account, with hybrid work in Cairo or Alexandria and a work-from-home option. It is full-time shift work paying up to 22K EGP plus KPIs, with social, medical, and life insurance and transport.
What you'll do
- Handle non-voice chat support
- Support Vodafone UK customers
- Work shifts
- Work hybrid in Cairo or Alexandria
- Use work-from-home option as applicable
What you'll need
- Based in Cairo or Alexandria
- Available for hybrid work
- Available for shift work
Skills
Benefits
About _VOIS (Vodafone Intelligent Solutions)
_VOIS is Vodafone Group's shared-services organisation, delivering IT, customer operations and business services to Vodafone markets across Europe. Its Egypt hub (Smart Village / Cairo) is one of its largest, with multilingual teams supporting German, Portuguese, Italian, Spanish and other European customers.
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