Taking applicationsVoice Support·Posted 8d ago

Banking Call Center Cairo

RayaCXVerified company

On-site — Cairo, Egypt

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Cairo, Egypt

EnglishEntry level

About the role

A full-time banking call center job located inside a bank in Cairo. The role involves answering account inquiries, explaining bank products, and solving account problems, with B1 English required and rotational shifts.

What you'll do

  • Answer client inquiries
  • Answer enquiries about accounts
  • Explain the products of the bank
  • Solve problems of accounts

What you'll need

  • English Level B1
  • Presentable and communicative

Skills

Problem SolvingDecision MakingCommunication skillsListing and handling skills

Benefits

Free medical insuranceSocial insurance2 days off

About RayaCX

RAYA Customer Experience (RayaCX) provides BPO and customer experience services for Fortune 1000 companies across North America, Europe, the Middle East and Africa. Since 2001 it has run contact centers in Egypt, including Cairo, 6th of October City, Alexandria, Assiut and Hurghada, with English, Arabic and multilingual teams. These roles are on-site.

BPO / customer experienceHQ: Cairo, Egypt
More about RayaCX

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