Client Support Tier 2 ‑ Professional II

A client support role at Fiserv managing day-to-day client interactions, production coordination, and reconciliation for print client services. It is an on-site Stafford, Texas position requiring valid unrestricted U.S. work authorization, so it is not open to candidates living in Egypt.

• Manage day-to-day interactions with assigned clients and internal teams
• Coordinate project activities, issue resolution, and service requests
• Reconcile and validate production work
• Process transactions and confirm data accuracy
• Prepare reports, activity logs, billing inputs, quotes, and status updates
• Audit physical client output, materials, and document pulls
• Resolve client service needs across production, technology, and development teams

• 2+ years in client operations, client service, account support, or production support
• Experience supporting large client accounts and coordinating service requests
• Experience using Microsoft Excel for reconciliation, reporting, billing, quotes, or data validation
• Experience using Microsoft Word and standard PC tools
• Experience analyzing operational issues and documenting resolution steps
• Bachelor's degree or equivalent combination of education and experience
• Valid and unrestricted U.S. work authorization
• On-site work in Stafford, Texas