Bilingual Spanish/English Customer Care Specialist (back office)
TaskUsVerified company
Thessaloniki, Greece
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Thessaloniki, Greece
About the role
TaskUs is hiring a full-time Bilingual Spanish/English Customer Care Specialist for back-office customer support, handling voice, chat, and email inquiries. The role requires C1/C2 Spanish and B2/C1 English plus prior customer or technical support experience and is listed in Thessaloniki, Greece.
What you'll do
- Provide world-class customer service
- Handle technical customer assistance via voice, chat, and email
- Participate in department initiatives
- Provide feedback and updates
- Promote collaborative solutions
- Support colleagues and the department
- Focus on customer satisfaction
- Communicate effectively in written and verbal formats
What you'll need
- Bilingual Spanish C1/C2 and English B2/C1
- Customer support or technical support experience
- Help desk or IT experience
- Strong written and oral communication
- Work independently and as a remote team player
- Adapt to process and information changes
- Willingness to undergo background screening
- Proven email and phone customer communication experience
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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