Taking applicationsOutbound / Telesales·Posted 8d ago

Destination Expert (Luxury Travel Consultant)

SutherlandVerified company

On-site — Cairo, Egypt

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Cairo, Egypt

EnglishMid level

About the role

A full-cycle consultative sales role for a luxury travel company, based on-site in Cairo. The job involves discovery calls, bespoke itinerary design, booking support, and post-travel follow-up with high-ticket clients.

What you'll do

  • Lead in-depth discovery conversations with clients
  • Design bespoke itineraries with in-destination teams
  • Present proposals and build excitement for offerings
  • Guide clients through the booking process
  • Act as a trusted travel advisor before, during, and after journeys
  • Follow up post-travel to gather feedback and drive referrals

What you'll need

  • 2+ years consultative sales experience in travel
  • 1+ years as a group or private tour guide in listed countries
  • Excellent English speaking and writing skills
  • Proven ability to close complex sales cycles
  • Deep passion for travel and destination knowledge
  • Polished communicator with emotional intelligence
  • Strong organization and attention to detail
  • Luxury travel or hospitality experience

Skills

Consultative salesLuxury travelItinerary designStorytellingClient relationship managementDestination knowledgeActive listeningOrganization

About Sutherland

Sutherland works with global brands on AI, automation, cloud and customer experience operations. In Egypt it runs large contact centers in Cairo and Alexandria that hire English and multilingual customer service representatives, usually with transport, medical insurance and paid training. These roles are on-site.

BPO / customer experience5,000+ employeesHQ: Rochester, New York
More about Sutherland

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