Sutherland

Global digital transformation and customer experience company with large English-language centers in Cairo and Alexandria.

BPO / customer experienceRochester, New York5,000+ people

Open roles
100
Taking applicants
Typical pay
$4.5/hr
Across open roles
Roles posted
166
Latest 14h ago
On Remote since
Oct 2026
Verified employer

Open roles

100 roles taking applicants on Remote

New/Voice Support · Full-time · Entry level

Customer service Representative - AK

This is a full-time on-site customer service role in Alexandria, Egypt, handling customer inquiries and resolving issues by phone. It is open to fresh graduates and dropouts with B2/C1 English, and requires flexibility for night and overnight shifts.

Pay not listed

Alexandria, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Representative - VF

Full-time on-site customer service role in Alexandria handling customer inquiries, resolving issues, and maintaining satisfaction. Open to fresh graduates and dropouts with B2/C1 English; night and overnight shift flexibility is required.

Pay not listed

Alexandria, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Agent - MR

A full-time on-site customer service role in Alexandria, Egypt, handling customer inquiries by phone and resolving issues. It is open to fresh graduates and dropouts, requires B2/C1 English, and requires flexibility for night and overnight shifts.

Pay not listed

Alexandria, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Representative - MT

A full-time, on-site customer service specialist role in Alexandria, Egypt, handling customer inquiries by phone and resolving issues with empathy. Fresh graduates and dropouts are welcome, but fluency in English at B2/C1 level and willingness to work night and overnight shifts a

Pay not listed

Alexandria, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Representative (Alexandria)

Customer Service Representative role handling phone, chat, or email customer interactions for Sutherland in Alexandria, Egypt. Requires B2+ English, a high school diploma, and the ability to multitask across systems; pay and shift details are not stated.

Pay not listed

Alexandria, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Agent - AH

This is a full-time on-site customer service role in Alexandria, Egypt, handling customer inquiries and resolving issues by phone. It is open to fresh graduates and dropouts with B2/C1 English, but requires flexibility for night and overnight shifts.

Pay not listed

Alexandria, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

customer service representative telecom account - NE

An on-site customer service representative role for a telecom account in Alexandria, Egypt, handling inbound customer inquiries and resolving issues by phone. It is open to fresh graduates and dropouts with strong English (B2/C1), but requires flexibility for night and overnight

Pay not listed

Alexandria, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Representative - MY

Full-time on-site customer service role in Alexandria handling customer inquiries and issues by phone with empathy and efficiency. Open to fresh graduates and dropouts with B2/C1 English; night and overnight shift flexibility is required.

Pay not listed

Alexandria, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service & Sales Specialist - German Speaking (Pristina)

A full-time German-speaking customer service and sales role for a telecommunications brand, handling product, technical and administrative inquiries while identifying sales opportunities. It is based at Sutherland's offices in Pristina and requires German at C1, with prior sales

Pay not listed

Pristina, Kosovo · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Call Center Agent Position - ZN

A full-time, on-site call center agent role in Alexandria handling inbound customer interactions, resolving issues and keeping satisfaction high. It is open to fresh graduates and dropouts, but requires B2/C1 English and willingness to work night and overnight shifts.

Pay not listed

Alexandria, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer service - Biggest Telecom company in the US - AG

Full-time on-site customer service role in Alexandria with a US telecom client, handling customer calls and resolving issues. Open to fresh graduates and dropouts with B2/C1 English who can deliver empathetic support.

Pay not listed

Alexandria, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Representative - Telecom - ZA

This is a full-time, on-site customer service specialist role in Cairo and Alexandria, handling customer inquiries, resolving issues, and maintaining satisfaction for a telecom account. It requires English at B2/C1 and flexibility for night and overnight shifts, and is open to fr

Pay not listed

Alexandria, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Representative - MZ

This is an on-site customer service role in Alexandria, Egypt with Sutherland, handling customer inquiries and resolving issues by phone. It is open to fresh graduates and requires fluent English plus willingness to work night and overnight shifts.

Pay not listed

Alexandria, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Open Positions: Customer Service Agents - MZ

Full-time on-site customer service role in Alexandria, Egypt, handling customer inquiries and resolving issues by phone. Open to fresh graduates and dropouts; requires B2/C1 English and flexibility for night and overnight shifts.

Pay not listed

Alexandria, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Advisor

Full-time on-site Customer Service Advisor role in Cairo with Sutherland, handling customer inquiries and resolving issues by phone. Requires fluent English (B2/C1), customer service skills, and flexibility for night and overnight shifts; fresh graduates and dropouts are welcome.

Pay not listed

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Representatives (Cairo)

Sutherland in Cairo is hiring Customer Service Representatives to handle customer inquiries and deliver good customer experiences. The role is on-site in Fifth Settlement with rotational night/overnight shifts, paid training, and a salary starting at 15.6k up to 22K.

$1.5–$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Representative - English Speakers (Cairo)

Sutherland is hiring English-speaking customer service representatives for its New Cairo site, open to university graduates with C1 English. The role is on-site rather than remote and pays up to EGP 300K annually with transportation and medical insurance included.

$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Experts - English Speakers

Sutherland is hiring English-speaking Customer Service Experts for an on-site role in New Cairo, Egypt. The job requires C1 English and graduate status, and offers up to EGP 300K/year plus company transportation and medical insurance.

$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Expert - English Speakers

Customer service role in Cairo for C1 English-speaking graduates. It offers up to 300K annually plus transportation and medical and social insurance.

$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Support Specialist - English Speakers

Customer support role for English speakers at Sutherland in Cairo, requiring C1 English and a graduate degree. It offers pay up to 300K annually plus transportation and medical and social insurance.

$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Technical Support · Full-time · Mid level

Tech Support Associate

Tier 1 IT support role handling inbound technical tickets remotely via ServiceNow and remote diagnostic tools. Requires 2+ years of enterprise IT support experience and familiarity with Okta, Google Workplace, Workday, and JAMF.

Pay not listed

Bogotá, Bogota, Colombia · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Care - English Speakers

Customer care role for C1 English speakers at Sutherland in Cairo, Egypt. It is full-time and offers a salary up to EGP 300K annually, medical insurance, and transportation.

$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

telecom US based customer support

A full-time customer support representative role with Sutherland in Cairo, acting as the first point of contact for customers and handling their requests professionally. It is a US-facing telecom support position open to graduates who have completed military service and speak flu

Pay not listed

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Barranquilla | Customer Service Specialist I WI

Customer service role handling phone, chat, and email support for Sutherland in Barranquilla, Colombia. Requires B2+ English, a high school diploma, and the ability to multitask across systems while resolving customer issues.

Pay not listed

Barranquilla, Atlantico, Colombia · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Specialist

Full-time on-site customer service role in New Cairo handling customer interactions by phone with empathy and tailored solutions. Open to fresh graduates and dropouts with B2/C1 English; requires flexibility for night and overnight shifts and offers paid training, insurance, and

$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

English Customer Service ~ telecom account

Customer service role for a telecom account at Sutherland Cairo, requiring C1 English and open to Egyptian graduates. It offers paid training, medical insurance, transportation, and total pay up to 200,000 EGP annually including KPIs.

$1.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Call Center Agent ~ English Speaker

Sutherland is hiring C1 English-speaking Egyptian graduates as full-time call center agents in Cairo. The role includes paid training, medical insurance up to 200K EGP annually, and transportation.

Pay not listed

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

English Speaker – Customer Service

Customer service role at Sutherland Cairo for C1 English speakers. It is open only to Egyptian graduates and offers paid training, a basic salary plus KPIs, medical insurance, and transportation.

Pay not listed

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Associate

Customer Service Associate role at Sutherland in Cairo, handling customer interactions by phone to address inquiries and resolve issues. It is a full-time on-site position open to fresh graduates, requiring fluent English and flexibility for night and overnight shifts.

Pay not listed

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Call Center Customer Service Representative

An on-site call center customer service role in Cairo answering customer inquiries by phone and resolving issues to keep satisfaction high. It is open to fresh graduates and dropouts, requires B2/C1 English, and includes paid training, transport, insurance and an overnight shift

$2–$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Barranquilla | Referral Portal - Customer Service Specialist I RF

Referral-only bilingual customer service role based in Barranquilla, Colombia, handling calls, basic technical support, renewals/refunds, and customer retention. It requires a completed high school diploma and English B2, with no pay or remote-work details stated.

Pay not listed

Barranquilla, Atlantico, Colombia · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Support English Speakers (US Telecom Account)

A full-time on-site customer service representative role in Cairo for an English-language US telecom account. Duties include customer satisfaction, account management, and communication, with night/rotational shifts and a net salary above 20K plus incentives.

$2/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Support Associate – Polish & English | Telecom Project

Customer support associate for an international telecom provider, handling phone, email, and chat inquiries about SIM activation, top-ups, roaming, and account issues. The role is onsite in Sofia and requires Polish C1 plus English B2, with paid training, health insurance, food v

Pay not listed

Sofia, Bulgaria · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Support Associate with Swedish & English – Sofia

Inbound customer support role for a telecom provider, handling phone, email and chat inquiries such as top-ups, SIM activation and roaming questions, with no sales involved. The position is onsite in Sutherland's Sofia office, Monday to Friday 10:00–19:00, and requires Swedish an

Pay not listed

Sofia, Bulgaria · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Support

Retail customer support role based in Hyderabad, India, handling inquiries, product guidance, transactions, returns, and complaints in a store environment. It requires POS and cash-handling experience plus flexible availability including weekends and holidays.

Pay not listed

Hyderabad, TS, India · 14h ago

Members only
New/Voice Support · Full-time · Entry level

French - Customer Service Representative (Cairo)

A customer service representative role in Cairo handling customer requests, resolving issues and escalating complex cases for a global outsourcing company. The job requires B2+ French and is open exclusively to Egyptian candidates.

Pay not listed

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Expert - Grads - English

A full-time customer service role in Cairo, Egypt with Sutherland, open to English speakers at C1 level. It stands out for a salary of up to 300K EGP annually, medical insurance up to 200K EGP, and provided transportation.

$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Expert - English (Cairo)

A full-time customer service role based in Cairo with Sutherland, open to English speakers at C1 level. It pays up to 300K EGP per year and includes medical insurance plus provided transportation.

$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Call Center - English Speakers ( Grads )

Call center role for English speakers in Cairo requiring graduates and C1 English. It offers up to 400K EGP annually, medical insurance, and transportation.

$3.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Representatives (New Cairo City)

Sutherland is hiring full-time, on-site customer service representatives in New Cairo for telecom technical support and TV streaming customer service accounts. It offers up to 20,800–21,500 EGP monthly including KPIs, plus night-shift allowance, transportation, wellness support,

$2/hr

New Cairo City, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

French Customer service representatives- Représentant(e) du service client francophone

A full-time French customer service role in New Cairo, handling inbound phone inquiries and troubleshooting for global brands. It is open to fresh graduates and offers a net salary of 33.7K for the first three months including KPIs, with paid training and daytime/evening shifts.

$3.5/hr

New Cairo City, Egypt · 14h ago

Members only
New/Voice Support · Contract · Entry level

Customer Care Representative- Spanish/English (Temporary)

A six-month temporary work-from-home customer care role handling incoming calls about a scholarship program for families and schools. It pays $19/hour and requires fluency in English and Spanish plus eligibility to work in the USA.

$19/hr

Dallas, TX, United States · 14h ago

Members only
New/Voice Support · Contract · Entry level

Customer Service Representative - Temporary

A six-month temporary contract handling inbound calls for a scholarship program, assisting families and schools with student inquiries and application or funding status. The role is work-from-home with equipment provided, but requires reliable wired internet and a quiet workspace

Pay not listed

Houston, TX, United States · 14h ago

Members only
New/Voice Support · Full-time · Mid level

Bogotá | Referral Portal - Customer Service Specialist I RF

Customer service specialist role handling calls, inquiries, renewals and refunds, retention and basic technical support for Sutherland in Bogotá. It is a referral-only full-time vacancy requiring B2 English and customer-service experience.

Pay not listed

Bogotá, Bogota, Colombia · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Support Associate with Norwegian & English – Sofia

Voice customer support role handling inbound calls for an international telecom provider, resolving billing, SIM, top-up and roaming issues with no sales or upselling. The position is on-site in Sofia, Bulgaria, Monday–Friday 09:00–18:00, with paid training, health insurance and

Pay not listed

Sofia, Bulgaria · 14h ago

Members only
New/Voice Support · Full-time · Entry level

customer service representative- customer care

A full-time customer service representative role in Cairo providing technical support and troubleshooting to customers. It requires excellent English and offers a net salary of 20,800 plus a 1,100 overnight allowance, with rotational shifts including overnight work.

$2–$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Support Associate

Full-time on-site customer support role in Cairo handling customer inquiries by phone, resolving issues, and maintaining customer satisfaction. It is open to fresh graduates and requires fluent English plus willingness to work night and overnight shifts, with paid training and tr

$2–$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Support Agent

Sutherland is hiring a full-time, on-site Customer Support Agent in Cairo to handle customer interactions, resolve issues, and maintain satisfaction. The role is open to fresh graduates and dropouts with B2/C1 English and requires flexibility for night and overnight shifts.

Pay not listed

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Banking Support Associate (Portmore)

A full-time banking customer service role in Portmore, Jamaica, handling inbound calls about accounts, payments, and banking products. It requires onsite training and work plus flexible shift availability, and offers paid training and health and life insurance.

Pay not listed

Portmore, Jamaica · 14h ago

Members only
New/Chat / Email · Full-time · Entry level

Chat support Specialist with German and English - Varna, Bulgaria

Chat and email customer support role for German and English speakers at Sutherland's Varna office, with occasional outbound callbacks. It offers a permanent contract, paid training, health and life insurance, and relocation support to Varna.

Pay not listed

Varna, Bulgaria · 14h ago

Members only
New/Chat / Email · Full-time · Entry level

Chat Support Specialist with Romanian and English - Varna, Bulgaria

A chat and email support role in Varna, Bulgaria, answering Romanian- and English-speaking customers, documenting cases in a CRM and escalating complex issues. It is office-based with a gross monthly base salary of €1,483 plus performance bonuses and relocation support for people

$9.5/hr

Varna, Bulgaria · 14h ago

Members only
New/Voice Support · Full-time · Entry level

French Customer Service

Full-time on-site customer service role in Cairo with Sutherland, handling customer inquiries and resolving issues in French. Fluency in French at B2/C1 is required, and fresh graduates are welcome to apply.

Pay not listed

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Spanish/English Customer Service Representative

A full-time bilingual English/Spanish customer service role handling client accounts, inbound calls, payment status communication, and collection arrangements. It offers paid training at $18.50/hr but is open only to people eligible to work in the USA.

$18.5/hr

Memphis, TN, United States · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Support Representative

A full-time on-site customer support role in Cairo handling inquiries, resolving issues, and maintaining customer satisfaction. It is open to fresh graduates and requires fluent English plus flexibility for night and overnight shifts.

$2/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service

Sutherland is hiring Customer Service Representatives for an on-site role in New Cairo, Egypt. The job offers paid training, transportation, insurance, and career growth, with rotational night and overnight shifts.

Pay not listed

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Representatives - Emergency (Virginia State Residents)

A full-time customer service role handling emergency and utility calls, including outages, billing questions, and energy programs by phone, email, and chat. It requires living in Virginia and offers $15/hour plus overnight premiums and performance incentives.

$15/hr

Virginia Beach, VA, United States · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Support Associate with Danish & English – Sofia

A phone, email and chat support role for a telecom provider, handled in Danish and English with no sales or upselling. It is an onsite position at the company's Sofia office with paid training, health insurance and relocation support.

Pay not listed

Sofia, Bulgaria · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Banking Collections and Customer Service Associate

A full-time onsite role in Portmore, Jamaica handling inbound and outbound calls for loan collections and customer service, including payment arrangements and delinquent accounts. It requires flexible shift availability, onsite training/work, and Jamaican identification documents

Pay not listed

Portmore, Jamaica · 14h ago

Members only
New/Voice Support · Full-time · Mid level

Customer Service Consultant (Korean Speaker) - For Hotel Industry

The role is a Korean-speaking customer service consultant for a hotel team in Bangsar South, Kuala Lumpur. It involves supporting Korean-speaking guests by phone, email, and in person, resolving concerns, coordinating with hotel departments, and assisting with check-in and check-

Pay not listed

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Bogotá | Spanish Speaking Customer Service Specialist I MT

A full-time customer service role in Bogotá handling calls, cross-sales, basic technical support and customer retention for a telecommunications campaign. It requires a completed high school diploma, strong communication skills and comfort using CRM and internal systems.

Pay not listed

Bogotá, Bogota, Colombia · 14h ago

Members only
New/Voice Support · Full-time · Mid level

Spanish Customer Service Representatives - Emergency (Virginia State Residents)

Bilingual Spanish/English emergency customer service role supporting a public utility by phone, email, chat, and correspondence, including outage and billing calls. It requires full-time availability for varied 24/7 shifts and residency within Virginia.

Pay not listed

Virginia Beach, VA, United States · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Care Representative

Inbound customer service role at Sutherland handling calls and chat about service requests, billing questions and energy advice. It is a Canada-only work-from-home position with paid training, benefits and internal promotion paths.

Pay not listed

Halifax, NS, Canada · 14h ago

Members only
New/Technical Support · Full-time · Mid level

Senior Associate - IT Helpdesk (India)

Senior Associate IT Helpdesk at Sutherland providing first-level technical support to internal employees through calls and tickets. It requires Windows/MS Office and basic hardware troubleshooting, Active Directory familiarity, and willingness to work night shifts; the listed loc

Pay not listed

India, United States · 14h ago

Members only
New/Technical Support · Full-time · Senior level

Senior Associate - IT Helpdesk (Chennai)

This is a first-level IT helpdesk role handling calls and tickets for internal employees, covering Windows, MS Office, hardware, and Active Directory issues. The posting is listed for Chennai, India and requires night shifts, with no remote or pay details stated.

Pay not listed

Chennai, India · 14h ago

Members only
New/Voice Support · Full-time · Mid level

Floor Support Specialist

Floor Support Specialist at Sutherland in Bogotá, Colombia, providing real-time guidance to contact-center agents across queues and channels. The role focuses on escalation handling, process adherence, and sharing recurring issues with operations, training, and quality teams.

Pay not listed

Bogotá, Bogota, Colombia · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Banking Support Associate (Kingston)

This is an onsite banking customer-service role in Kingston, Jamaica, answering inbound calls about accounts, payments, and banking products. It offers paid training and health/life insurance, but requires flexible availability for any assigned shift, including weekends and publi

Pay not listed

Kingston, Jamaica · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Representative - English Speakers - Graduates

Customer service representative role for English speakers and graduates based in Cairo, Egypt. The posting highlights annual earnings up to 290,000 EGP, medical insurance, provided transportation, and free professional courses.

$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Representative - English Speakers - Grads (Cairo)

A full-time customer service representative role in Cairo for English speakers and recent graduates. It offers up to 290,000 EGP annually, medical insurance, transportation, and free professional courses.

$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Expert

A full-time customer service role with Sutherland based in Cairo, Egypt. It offers up to 300,000 EGP annually, medical insurance, transportation, and free professional courses.

$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Mid level

Call Center Expert (Cairo)

Sutherland is hiring a full-time call center expert in Cairo, with pay up to 290,000 EGP annually. The role includes medical insurance, transportation, and free access to professional courses.

$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Representative (Cairo)

Customer Service Representative role in Cairo with Sutherland, paying up to 290,000 EGP annually. Benefits include medical insurance, transportation, free professional courses, and internal career opportunities after nine months.

$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Call Center Expert - English Speakers (Cairo)

Sutherland is hiring English-speaking call center staff for a full-time role based in Cairo, Egypt. The job advertises pay up to 290,000 EGP annually, medical insurance, transportation, and free professional courses.

$2.5/hr

Cairo, Egypt · 14h ago

Members only
New/Chat / Email · Full-time · Entry level

Back Office Customer Care Associate

This is a full-time back office customer care role in Kingston, Jamaica, handling customer orders by phone and email. It requires onsite training/work and flexible weekly shift availability, and offers paid training plus health and life insurance.

Pay not listed

Kingston, Jamaica · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Support Specialist with Swedish and English

A full-time voice and non-voice customer support role for a mobile virtual network operator, handling billing, technical troubleshooting, and general inquiries. It requires Swedish and English at B2 level and rotational shifts, with no sales or upsell duties.

Pay not listed

Sofia, Bulgaria · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Service Consultant (Cantonese Speaker)

This is an inbound-call and live-chat customer support role for Cantonese and English speakers at Sutherland in Kuala Lumpur, covering technical issues, accounts, and billing. It is 100% onsite in Bangsar South with 9am-9pm shifts including weekends, so it is not a remote role op

Pay not listed

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia · 14h ago

Members only
New/Technical Support · Full-time · Mid level

German-Speaking POS & Technical Support Specialist (Remote)

Remote technical support role for German-speaking merchants, covering payment terminals, POS systems, installations, and troubleshooting via phone, email, and ticketing. Requires fluent German and English plus prior customer service or technical support experience, with rotating

Pay not listed

Sofia, Bulgaria · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Insurance Customer Care Benefits Advisor

Sutherland is hiring an Insurance Customer Care Benefits Advisor to handle inbound insurance calls, billing questions, policy updates, and account support. The role is based on-site in Kingston, Jamaica, and requires flexible availability across assigned shifts, weekends, and pub

Pay not listed

Kingston, Jamaica · 14h ago

Members only
New/Technical Support · Full-time · Senior level

Senior IT help desk

Senior IT help desk role based in Cairo, Egypt, providing first- and second-level technical support to end-users and mentoring junior staff. Requires 3+ years of Windows/Cisco experience and MCSE, MCITP, or CCNA knowledge, with rotational shifts and on-call support.

Pay not listed

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Full-time · Entry level

Customer Support Specialist with Bulgarian and English

Customer support role handling phone, chat and email inquiries for Sutherland in Varna, Bulgaria, with CRM documentation and escalation. Requires native Bulgarian and B2 English, and the job is based in the Varna office with shift work.

Pay not listed

Varna, Bulgaria · 14h ago

Members only
New/Voice Support · Full-time · Entry level

English customer service representative (Cairo)

Full-time on-site customer service agent role in New Cairo with Sutherland. It involves handling customer inquiries, resolving concerns, and managing customer accounts, requiring B2 English and flexibility to accommodate shifts.

Pay not listed

Cairo, Egypt · 14h ago

Members only
New/Voice Support · Contract · Entry level

Insurance Transaction Customer Service Associates- Contract Opportunity

This is a contract customer service role handling insurance policy, billing, and account inquiries by phone, chat, and email for Sutherland in Kingston, Jamaica. It requires onsite work at the Red Hills Road site and flexible shift availability, with paid training and health/life

Pay not listed

Kingston, Jamaica · 14h ago

Members only
Voice Support · Full-time · Mid level

Team Manager (Italian/Spanish)

A BPO team manager role in Alexandria overseeing frontline agents' sales validation, coaching, quality and attendance. It requires Italian or Spanish at B1/B2 and 1–2 years of team management experience in the BPO industry, with onsite work in Alexandria.

Pay not listed

Alexandria, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Spanish/Portuguese/Dutch Customer Service Representative

On-site customer service role in New Cairo handling Spanish-speaking customers for a new account launch. It is open to fresh graduates and requires flexibility for night and overnight shifts, with a market-leading salary claimed.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Multilingual Customer Care Specialist

Full-time multilingual customer care role at Sutherland's Cairo site for speakers of English, Dutch, French, or Portuguese. The job includes paid training, medical insurance, and transportation.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Portuguese Customer Service Representative

Sutherland is hiring Portuguese-speaking customer service representatives for an on-site, full-time role in Cairo. The job requires Portuguese B2 or higher and English A2, Egyptian nationality, and no prior experience; it offers 48,000 EGP net salary and promotion opportunities.

$5/hr

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

French Customer Service Representative

Full-time on-site customer service role in Alexandria handling customer inquiries, resolving issues, and maintaining satisfaction. Open to fresh graduates and dropouts, with English fluency required and night/overnight shift flexibility essential.

Pay not listed

Alexandria, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Italian Customer Service Representative

A full-time, on-site customer service role in Alexandria answering customer inquiries by phone and resolving issues in Italian and English. It is open to fresh graduates and requires willingness to work night and overnight shifts.

Pay not listed

Alexandria, Egypt · 8d ago

Members only
Voice Support · Full-time · Mid level

Microsoft Training Professional

Sutherland is hiring a remote Microsoft Training Professional in Egypt to deliver live virtual training, hold office hours, and support users with Microsoft 365 and Power Platform tools. The role combines training delivery, content development, technical troubleshooting, and perf

Pay not listed

Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

English Customer Service Representative

Full-time on-site customer service role in Alexandria, Egypt, handling customer inquiries and resolving issues by phone. It is open to fresh graduates and requires B2/C1 English plus willingness to work night and overnight shifts.

Pay not listed

Alexandria, Egypt · 8d ago

Members only
Outbound / Telesales · Full-time · Entry level

English Customer Service – Retention (B2B Support)

Full-time on-site customer service retention role in Cairo with Sutherland's English account, focused on customer satisfaction and account management. It requires B2-C1 English and flexibility for rotational night and overnight shifts, with salary incentives, transport, and medic

Pay not listed

Cairo, Egypt · 8d ago

Members only
Outbound / Telesales · Full-time · Entry level

English Inbound Sales / Customer Service Representative

Full-time, on-site sales and customer service role with Sutherland in Cairo and Alexandria, Egypt. The job involves engaging customers, upselling, closing sales, and meeting targets, with English at B2/C1 required and flexibility for night and overnight shifts.

Pay not listed

Alexandria, Egypt · 8d ago

Members only
Technical Support · Full-time · Entry level

English Technical Support Representative

Full-time on-site customer service role in Cairo handling customer inquiries, resolving issues, and maintaining satisfaction by phone. It is open to fresh graduates and dropouts, requires B2/C1 English, and requires flexibility for night and overnight shifts.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Outbound / Telesales · Full-time · Mid level

Destination Expert (Luxury Travel Consultant)

A full-cycle consultative sales role for a luxury travel company, based on-site in Cairo. The job involves discovery calls, bespoke itinerary design, booking support, and post-travel follow-up with high-ticket clients.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Dutch Customer Service Representative

Dutch-speaking customer service role based on-site in Cairo, Egypt, open to Dutch speakers with A2-level English. It offers a net salary of 63,000 EGP, welcomes beginners, and highlights career growth from Wave 1.

$6.5/hr

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

English Call Center Agent – Furniture Account

Full-time on-site English call center role in Alexandria for a furniture account, handling customer inquiries and issues by phone. Fresh graduates are welcome; the job requires B2/C1 English and willingness to work night and overnight shifts.

Pay not listed

Alexandria, Egypt · 8d ago

Members only
Technical Support · Full-time · Entry level

English Call Center Representative – Technical Support & Reservations

On-site call center role in Cairo handling technical support and reservations calls in English. It offers up to 300K EGP annually, medical insurance, and transportation.

$2.5/hr

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

English Customer Service Representative – Hospitality Account

Full-time on-site/hybrid customer service role in Alexandria handling hospitality account inquiries, issues, and customer satisfaction. Open to fresh graduates and dropouts with B2/C1 English, but requires flexibility for night and overnight shifts.

Pay not listed

Alexandria, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

English Customer Service Representative – US Telecom Account

Full-time on-site customer service role for a US telecom account in Cairo and Alexandria, handling customer inquiries and resolving issues by phone. It is open to fresh graduates and requires fluent English plus willingness to work night and overnight shifts.

Pay not listed

Alexandria, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Call Center Representative – English Speakers

Sutherland Cairo is hiring English-speaking call center representatives: graduates and dropouts welcome, B2–C1 English, EGP 20.8K net salary, transport, medical insurance and fully paid training.

Pay not listed

Cairo, Egypt · 9d ago

Members only
Voice Support · Full-time · Entry level

Customer Service Representative (English)

On-site English customer service in Cairo: handle customer calls professionally and keep satisfaction high for Sutherland's global clients. B2/C1 English required; flexibility for night and overnight shifts.

Pay not listed

Cairo, Egypt · 9d ago

Members only

About Sutherland

Sutherland works with global brands on AI, automation, cloud and customer experience operations. In Egypt it runs large contact centers in Cairo and Alexandria that hire English and multilingual customer service representatives, usually with transport, medical insurance and paid training. These roles are on-site.

Industry
BPO / customer experience
Company size
5,000+ people
Headquarters
Rochester, New York
Founded
1986
Hires in
Egypt (on-site), Worldwide

Verification

How Remote checks the employers behind its roles

Verified by Remote

Our team checked that Sutherland is a real employer before showing this badge on its roles.

Verified October 2026

What we checked

  • Official websiteThe company has a working website that matches who they say they are
  • Job on their own siteThe role is also posted on the company's own careers page or channels

Past roles

No longer taking applicants, kept for reference

  • Customer Service Representative | English Speakers ~ Grads

    Full-time · October 2026

    Closed
  • Call Center Representative - English Speakers (Cairo)

    Full-time · $3.5/hr · October 2026

    Closed
  • IT Help Desk Specialist | Cairo | Onsite

    Full-time · October 2026

    Closed
  • Training Manager (US Telecom Account)

    Full-time · October 2026

    Closed
  • Team Manager – Luxury Travel Sales

    Full-time · October 2026

    Closed
  • Team Manager (German)

    Full-time · October 2026

    Closed
  • Team Manager (French)

    Full-time · October 2026

    Closed
  • Subject Matter Expert / Lead (Italian/Spanish)

    Full-time · October 2026

    Closed
  • Subject Matter Expert / Lead (French/German)

    Full-time · October 2026

    Closed
  • Senior Quality Manager

    Full-time · October 2026

    Closed
  • Quality Analyst (Italian/Spanish)

    Full-time · October 2026

    Closed
  • Quality Analyst (German/Spanish)

    Full-time · October 2026

    Closed

Applying safely

A real employer never does any of these.

  • Asks you to pay to apply, train or buy equipment
  • Interviews you over chat only, with no video or phone call
  • Asks for bank or ID details before you have a signed offer
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