Taking applicationsTechnical Support·Posted 8d ago
Technical Support Engineer Intern for People with Disabilities (Ignite Program)
Microsoft EgyptVerified company
On-site — Cairo, Egypt
Pay
Not listed
Job type
Internship · On-site
Hours
Flexible
Location
Cairo, Egypt
EnglishEntry level
About the role
This is a 12-month Microsoft Egypt Ignite internship in Cairo for people with disabilities, focused on technical support engineering. Interns learn troubleshooting and support Microsoft products under mentorship while working with experienced professionals.
What you'll do
- Learn and apply technical troubleshooting skills
- Assist in diagnosing and resolving technical issues
- Collaborate with team members to investigate customer issues
- Participate in knowledge-sharing and technical training
- Support customer success through technical assistance
- Contribute to process and customer experience improvements
What you'll need
- Strong interest in technology or technical support
- Currently pursuing or recently completed a Bachelor's degree in a related field
- Strong problem-solving, communication, and collaboration skills
- Willingness to learn new technologies
- Team-oriented approach
- Relevant coursework, projects, certifications, or internship experience are a plus
Skills
Technical troubleshootingCustomer supportCloud computingOperating systemsNetworking fundamentalsProblem-solvingCommunicationCollaboration
Benefits
MentorshipCoachingHands-on experienceTechnical trainingInclusive environmentCareer foundation
About Microsoft Egypt
Microsoft has had an office in Cairo for over two decades, including the Advanced Technology Lab Cairo and support and sales teams. Its Ignite program offers technical-support internships for people with disabilities.
Software / Technology10001+ employeesHQ: Redmond, WA, United States
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