Tarlac: Hiring Consultant ‑ Customer Service
SutherlandVerified company
Tarlac City, Central Luzon, Philippines
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Tarlac City, Central Luzon, Philippines
About the role
Customer service consultant handling inbound calls, responding to product and service inquiries, processing payments, and performing account maintenance. The role is based in Tarlac City, Philippines, and may include upselling customers to new products or services.
What you'll do
- Answer inbound calls
- Respond to product and service inquiries
- Process payments
- Perform general account maintenance
- Up-sell customers to new products or services
What you'll need
- High school diploma or GED
- Excellent verbal and written communication skills
- Proficient reading skills
- Multitasking across several applications
- Basic PC keyboarding skills
- Basic Microsoft Office experience
- Prior customer service experience preferred
Skills
About Sutherland
Sutherland works with global brands on AI, automation, cloud and customer experience operations. In Egypt it runs large contact centers in Cairo and Alexandria that hire English and multilingual customer service representatives, usually with transport, medical insurance and paid training. These roles are on-site.
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