Customer Support Representative (Hiring People with Disabilities)
RayaCXVerified company
On-site — Giza, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Giza, Egypt
About the role
A remote or hybrid customer support role in Egypt handling inquiries by phone, email, and chat. It is an inclusive hiring program for people with disabilities, with flexible arrangements, accommodations, training, and mentorship; prior customer service experience is not required.
What you'll do
- Handle customer inquiries via phone, email, or chat
- Provide accurate and empathetic responses
- Record and escalate feedback to improve customer experience
- Collaborate with team members to meet service goals
What you'll need
- Strong verbal and written communication skills
- Basic computer and typing skills
- Positive attitude and willingness to learn
- Prior customer service experience is a plus but not essential
Skills
Benefits
About RayaCX
RAYA Customer Experience (RayaCX) provides BPO and customer experience services for Fortune 1000 companies across North America, Europe, the Middle East and Africa. Since 2001 it has run contact centers in Egypt, including Cairo, 6th of October City, Alexandria, Assiut and Hurghada, with English, Arabic and multilingual teams. These roles are on-site.
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