Bilingual Technical Support Representative –Spanish‑English
TTECVerified company
Mexico City, Mexico
Pay
$6.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Mexico City, Mexico
About the role
A full-time bilingual technical support role based in Mexico City, handling inbound customer contacts and researching solutions to resolve technical issues. It requires English and Spanish fluency plus at least one year of tech support and six months of call center experience, with pay up to 20,560 MXN and on-site benefits.
What you'll do
- Answer incoming communications from customers
- Conduct research to provide answers and resolve customer issues
- Resolve customer issues before escalating to the next level
What you'll need
- 1 year minimum of tech support and troubleshooting experience
- Minimum 6 months of call center experience
- Fluent in English and Spanish
- High school diploma or equivalent
- Computer savvy
- Comfortable resolving customer issues before escalation
Skills
Benefits
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.