Taking applicationsTechnical Support·Posted 14h ago
Field Technical Support Associate 2
HPVerified company
Bengaluru, Karnataka, India
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Bengaluru, Karnataka, India
EnglishEntry level
About the role
This is an on-site field technical support role in Bengaluru, India, providing post-sales software services and troubleshooting IT infrastructure for local accounts. It focuses on responding to queries, proactive monitoring, and maintaining customer satisfaction under supervision.
What you'll do
- Deliver post-sales software services to local accounts
- Respond to a range of queries
- Use proactive monitoring for issue prevention
- Maintain high customer satisfaction
- Resolve issues promptly
- Troubleshoot IT infrastructure problems
- Adhere to standards
- Support operational plans
Skills
Post-sales software servicesProactive monitoringIT infrastructure troubleshootingCustomer satisfactionIssue resolutionAdherence to standardsOperational support
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