Taking applicationsChat / Email·Posted 14h ago
Customer Support Executive | International Chat (Malad)
TPVerified company
Malad, India
Pay
Not listed
Job type
Internship · On-site
Hours
Flexible
Location
Malad, India
EnglishEntry level
About the role
This is an internship customer support role based in Malad, India, handling post-sale customer service through phone, online chat, and text. It focuses on resolving high-volume, low-complexity inquiries and routine customer issues with moderate supervision.
What you'll do
- Provide customer service and support via phone, online chat, or text
- Respond to a high volume of low-complexity inquiries
- Analyze and resolve customer issues
- Provide post-sale technical and/or non-technical customer support
- Act as liaison between customers and production/distribution departments for customer orders
What you'll need
- Basic knowledge of job procedures and tools
- May require vocational or basic technical education
- Work with moderate supervision
- Solve routine issues independently
Skills
Customer serviceOnline chat supportPhone supportText supportIssue analysis and resolutionTechnical and non-technical supportBasic job procedures and tools
Benefits
Work-life balanceInclusive and diverse cultureEmployee development support
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