Customer Service Agent (Cairo)
SutherlandVerified company
Cairo, Egypt
Pay
$2.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Cairo, Egypt
About the role
Customer service role with Sutherland in Cairo handling customer inquiries in English. Full-time with rotational and overnight shifts, paid training, transportation, medical insurance, and a net salary of 22,000 EGP.
What you'll do
- Resolve customer inquiries
- Deliver customer support
- Handle customer issues professionally and efficiently
What you'll need
- Graduates only (Bachelor's degree holders)
- Fully dropped-out students may apply
- Males must have a completed Military Service Certificate
- English proficiency B2+ to C1
- Excellent communication and interpersonal skills
- Customer-oriented mindset
- Problem-solving skills
- Flexible with rotational and overnight shifts
Skills
Benefits
About Sutherland
Sutherland works with global brands on AI, automation, cloud and customer experience operations. In Egypt it runs large contact centers in Cairo and Alexandria that hire English and multilingual customer service representatives, usually with transport, medical insurance and paid training. These roles are on-site.
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