Employee Experience Specialist
RemotePassVerified company
Remote — Egypt (also Jordan, Morocco, Tunisia)
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Egypt (also Jordan, Morocco, Tunisia
About the role
First point of contact for employees' tickets at a global hiring and payroll platform, focused on onboarding and HR support across MENA: answer queries, run onboarding workflows and escalate to payroll or legal. Remote from Egypt; 4+ years of HR support or onboarding and fluent English and Arabic.
What you'll do
- Answer employee queries through the ticketing system
- Escalate complex cases to EX, Payroll or Legal
- Run onboarding workflows for new hires across MENA
- Help with relocation and employment documents
- Keep records current in Monday.com, Dropbox and the HRIS
- Spot trends in queries and improve processes
What you'll need
- 4+ years in HR support, onboarding, employee lifecycle or mobility
- Knows employment processes in the GCC and North Africa
- Excellent English and Arabic, written and spoken
- Comfortable with HRIS and ticketing tools
- Organized and detail-oriented
Skills
Benefits
About RemotePass
RemotePass helps companies hire, onboard, pay and manage talent globally, covering payroll, compliance and Employer-of-Record services. It has been named one of G2's Top 100 Fastest Growing Software Products and is backed by investors including Endeavor Catalyst. The team is fully remote and hires across MENA, Europe, Latin America and the Philippines.
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Applications close on 13 November.