Taking applicationsTechnical Support·Posted 14h ago
Technical Support Representative Night shift
Remote, United States
Pay
$16/hr
Job type
Full-time · Remote
Hours
US hours
Location
Remote, United States
Open to people in the United States
EnglishMid level
About the role
Technical Support Representative role supporting retail locations with POS software and hardware, including repair, setup, and troubleshooting. It is a full-time temporary remote night-shift position paying $16.00 per hour and requiring your own Windows equipment, dual monitors, and wired internet.
What you'll do
- Support retail locations with POS software and hardware issues
- Repair and maintain POS terminals, scanners/scales, printers, drawers, monitors, keyboards, and computers
- Set up and install new hardware and POS-related software
- Troubleshoot core system remote devices
- Perform computer-related break-fix repairs
- Prioritize tasks and work independently while communicating with store staff
What you'll need
- Proven experience replacing, configuring, and setting up hardware and software
- Strong understanding of POS hardware and peripherals
- Proficient in board-level electronic troubleshooting
- Proficient in networking
- Own Windows device with dual monitors
- Strong wired internet connection
- Must be able to work night shift
- Must be able to work at $16.00 per hour
Skills
POS software and hardware supportHardware repair and maintenanceElectronic troubleshootingComponent-level repairNetworkingTime managementIndependent workCommunication
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