Taking applicationsTechnical Support·Posted 14h ago
Technical Support Specialist with German
ConcentrixVerified company
Tbilisi, Georgia
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Tbilisi, Georgia
GermanEnglishEntry level
About the role
Technical support specialist handling client hardware and software requests by phone and chat. The posting requires fluent German and working English and lists the role in Tbilisi, Georgia with no remote option stated.
What you'll do
- Handle technical requests by phone and chat
- Provide hardware and software support for multifunctional devices
- Focus on customer expectations and satisfaction
- Collaborate with team members
- Ensure SLAs are met consistently
What you'll need
- Fluency in German
- Working level of English
- Basic troubleshooting skills
- Excellent communication skills
- Ability to identify and understand client needs
- Ability to present complex information simply
Skills
German fluencyEnglish (working level)TroubleshootingCommunicationClient needs analysisPresenting complex informationSLA management
Benefits
Performance bonusCareer growthHealth insuranceInternet stipendMeal allowanceReward and recognition program
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
BPO / customer experience5,000+ employees
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