Call Center Agent
RayaCXVerified company
On-site — 6th of October City, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
6th of October City, Egypt
About the role
This is a full-time, on-site Arabic customer service role for RayaCX inside a bank in 6th of October City, Egypt. The advisor handles banking customer inquiries, transactions, product explanations, and satisfaction.
What you'll do
- Provide customer service to banking clients
- Resolve customer inquiries
- Offer solutions
- Handle customer transactions
- Explain products and services
- Ensure customer satisfaction
What you'll need
- Fresh graduates welcome
- Customer service, communication, and problem-solving skills
- Knowledge of banking products and services
- Ability to handle customer inquiries and transactions
- Attention to detail and accuracy
- Computer proficiency in CRM software and MS Office
- Ability to work in a fast-paced environment
- Banking or customer service experience is a plus
Skills
About RayaCX
RAYA Customer Experience (RayaCX) provides BPO and customer experience services for Fortune 1000 companies across North America, Europe, the Middle East and Africa. Since 2001 it has run contact centers in Egypt, including Cairo, 6th of October City, Alexandria, Assiut and Hurghada, with English, Arabic and multilingual teams. These roles are on-site.
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.