Taking applicationsVoice Support·Posted 14h ago

Customer Service

SutherlandVerified company

Cairo, Egypt

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Cairo, Egypt

EnglishEntry level

About the role

Sutherland is hiring Customer Service Representatives for an on-site role in New Cairo, Egypt. The job offers paid training, transportation, insurance, and career growth, with rotational night and overnight shifts.

What you'll need

  • University graduates/dropouts
  • English level B2/B2+/C1
  • Good communication and customer service skills is a plus
  • Willingness to work on-site
  • Willingness to work rotational shifts including night/overnight

Skills

Customer serviceCommunicationEnglish proficiency

Benefits

Paid trainingTransportation providedCareer growthHealth insuranceSocial insuranceSupportive work environmentCompetitive salaryGuaranteed KPIs for first three months

About Sutherland

Sutherland works with global brands on AI, automation, cloud and customer experience operations. In Egypt it runs large contact centers in Cairo and Alexandria that hire English and multilingual customer service representatives, usually with transport, medical insurance and paid training. These roles are on-site.

BPO / customer experience5,000+ employeesHQ: Rochester, New York
More about Sutherland

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