Chat Customer Service Representative (Lipa City)
TTECVerified company
Lipa City, Philippines
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Lipa City, Philippines
About the role
Onsite chat customer service role in Lipa City, Philippines, handling customer issues through chat, text, email, social media and other written channels. It requires at least a high school diploma and six months of BPO or financial services experience, with benefits that may include PTO and tuition reimbursement.
What you'll do
- Answer incoming customer communications
- Resolve customer issues using written communication only
- Support customers via chat, text, email, social media and direct messaging
- Consult on products
- Provide quick answers to customers
What you'll need
- At least high school graduate (old curriculum)
- At least 6 months BPO experience or 6 months lending/financial services experience or finance-related graduate
- Recognize, apply and explain product or service knowledge
- Computer experience
- Work onsite in Lipa, Philippines
Skills
Benefits
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
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