French Customer service representatives‑ Représentant(e) du service client francophone
SutherlandVerified company
New Cairo City, Egypt
Pay
$3.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
New Cairo City, Egypt
About the role
A full-time French customer service role in New Cairo, handling inbound phone inquiries and troubleshooting for global brands. It is open to fresh graduates and offers a net salary of 33.7K for the first three months including KPIs, with paid training and daytime/evening shifts.
What you'll do
- Handle inbound customer inquiries by phone
- Diagnose and resolve customer issues
- Maintain professionalism and service quality
- Collaborate with internal support teams
What you'll need
- Fluent French (C1/B2)
- Strong conversational English
- Open to fresh graduates, experienced candidates, and college dropouts
- Excellent communication and active listening
- Structured problem-solving
- Adaptable team player
- Flexibility for rotational shifts
Skills
Benefits
About Sutherland
Sutherland works with global brands on AI, automation, cloud and customer experience operations. In Egypt it runs large contact centers in Cairo and Alexandria that hire English and multilingual customer service representatives, usually with transport, medical insurance and paid training. These roles are on-site.
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