Taking applicationsTechnical Support·Posted 8d ago
Senior Technical Account Manager
Docker, IncVerified company
Canada United States
Pay
$67–$95.5/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Canada United States
Open to people in the United States
EnglishSenior level
About the role
A senior post-sales technical account manager role at Docker, advising strategic enterprise customers on Docker, Kubernetes, and cloud-native adoption. The job is remote-first but limited to Canada and the United States, and Docker does not offer visa sponsorship.
What you'll do
- Advise strategic enterprise customers on Docker adoption
- Build relationships with customer technical teams
- Conduct technical and business reviews
- Identify risks and create mitigation plans
- Serve as post-sales technical contact
- Create reusable best practices and playbooks
- Maintain customer documentation and success plans
- Support scalable workshops and digital enablement
What you'll need
- 4+ years in a customer-facing technical role
- Strong Docker, Kubernetes, CI/CD, IaC, and cloud-native knowledge
- Translate technical capabilities into business outcomes
- Excellent technical and executive communication
- Build long-term strategies beyond point solutions
- Work cross-functionally in a global distributed team
Skills
Technical account managementDockerKubernetesCI/CDInfrastructure-as-codeCloud-native developmentCustomer adoptionCross-functional collaboration
Benefits
Remote-firstFlexible hoursPaid time offEquipment providedInternet stipendPaid trainingHealth insuranceEquity
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Applications close on 18 November.