Taking applicationsChat / Email·Posted 8d ago
partner support specialist
TabbyVerified company
On-site — New Cairo, Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
New Cairo, Cairo, Egypt
ArabicEnglishMid level
About the role
Partner Support Specialist at Tabby handling business and operational inquiries from partners and applicants over chat, email, and phone. The role is on-site in New Cairo and requires strong Arabic and English plus a postgraduate degree.
What you'll do
- Support partners and applicants over chat, email, and phone
- Implement partner support policies and procedures
- Provide insights and feedback on partner queries
- Collaborate with cross-functional teams to improve partner experience
What you'll need
- Great Arabic and great English
- Postgraduate degree, preferably in math, business, marketing, or finance
- Excellent analytical, communication, and problem-solving skills
- Good self-awareness and soft skills
- Ability to meet deadlines in a fast-paced environment
- Build strong cross-functional relationships
- Take ownership and handle difficult situations
- B2B support communications experience beneficial
Skills
ArabicEnglishAnalytical skillsCommunicationProblem-solvingSoft skillsB2B supportRelationship building
About Tabby
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them.
Fintech1001-5000 employeesHQ: Riyadh, Saudi Arabia
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