English Call Center Agent
RayaCXVerified company
On-site — 6th of October City, Egypt
Pay
Not listed
Job type
Contract · On-site
Hours
Flexible
Location
6th of October City, Egypt
About the role
Temporary 2-month English call center agent at RayaCX in 6th of October City: handle inbound and outbound calls and resolve customer concerns. Fluent English; graduates, undergrads and gap-year students welcome; must live in or near 6th of October City.
What you'll do
- Answer inbound calls and make outbound calls
- Resolve customer issues and concerns
- Keep customers satisfied and retained
- Work with other teams to improve the experience
What you'll need
- Fluent English (written and spoken)
- Call center or customer service experience preferred
- Flexible for rotating shifts
- Located in 6th of October City
- Graduates, undergrads and gap-year students welcome
Skills
Benefits
About RayaCX
RAYA Customer Experience (RayaCX) provides BPO and customer experience services for Fortune 1000 companies across North America, Europe, the Middle East and Africa. Since 2001 it has run contact centers in Egypt, including Cairo, 6th of October City, Alexandria, Assiut and Hurghada, with English, Arabic and multilingual teams. These roles are on-site.
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Applications close on 17 November.