Taking applicationsChat / Email·Posted 8d ago
Customer Success Renewals Representative with German
Veeam SoftwareVerified company
Remote, Poland
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Remote, Poland
EnglishGermanMid level
About the role
A remote customer success renewals role based in Poland, focused on renewing maintenance contracts, quoting customers and partners, and retaining revenue. It requires fluent English and German plus at least two years of software sales experience.
What you'll do
- Renew maintenance contracts in assigned territory
- Monitor expiring agreements and act to retain customers
- Provide accurate proposals and quotes
- Handle pricing, co-terming, upselling and reinstatement inquiries
- Collaborate with customers, partners and internal teams
- Record activities in CRM
- Achieve sales targets and revenue growth
What you'll need
- Fluent English and German, B2 minimum
- Minimum two years sales experience in software or related industry
- Strong customer service and organizational skills
- Work effectively in a fast-paced, semi-autonomous environment
- Self-motivated with high-volume communications
- Basic knowledge of virtualization
- Salesforce proficiency is a bonus
Skills
EnglishGermanSalesCustomer serviceOrganizational skillsSalesforceVirtualization
Benefits
Paid time offHealth insurancePaid parental leavePension contributionMeal allowanceGym membershipTherapy sessionsPaid training
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Applications close on 18 November.