Bilingual Hungarian/English Customer Care Specialist (back office)

A bilingual Hungarian/English customer care specialist role providing technical and customer support by voice, chat, and email for TaskUs. It requires 1–2 years of customer support or help desk experience and is listed in Thessaloniki, Greece.

• Provide world-class customer service on calls
• Assist customers technically via voice, chat, and email
• Handle challenges in a customer-focused role
• Participate in department initiatives
• Provide feedback and updates
• Promote collaborative solutions
• Support colleagues and the wider department
• Focus on customer satisfaction and problem-solving

• Bilingual Hungarian B2/C1 and English B2/C1
• 1–2 years customer support or technical support experience
• Help desk or IT experience preferred
• Strong written and oral communication skills
• Work independently and as a remote team player
• Adaptable to process and information changes
• Willing to participate in background screening
• Proven email and phone customer communication experience

TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.