Taking applicationsChat / Email·Posted 14h ago
English Customer Support (Non‑Voice) (Cairo)
TaskUsVerified company
Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Cairo, Egypt
EnglishMid level
About the role
TaskUs is hiring an English Customer Support Specialist for non-voice customer care in Cairo. The role handles chat and email support and requires B2/C1 English plus prior customer communication experience; pay is not stated.
What you'll do
- Provide customer assistance via chat and email
- Resolve technical customer issues
- Participate in team initiatives
- Provide feedback and updates
- Collaborate with colleagues
- Support customer satisfaction
- Work to performance metrics
What you'll need
- English B2/C1 speaking and writing
- Proven email and chat customer support experience
- Strong written and oral communication
- Work independently and as remote team player
- Adaptable to process and information changes
- Willing to complete background screening
- Knowledge of PC internet and software applications
- Willingness to learn new skills
Skills
English (B2/C1)Written communicationVerbal communicationProblem-solvingCritical thinkingSocial mediaMicrosoft OfficePC/internet applications
Benefits
Competitive industry salariesComprehensive benefits packageCareer growthInternal mobilityWellness programsInclusive environment
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
BPO / Customer Experience10001+ employeesHQ: New Braunfels, Texas, USA
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