Content Moderation ‑ Bilingual Bulgarian/English

Content moderation role in Thessaloniki, Greece, reviewing and scoring videos, images, news, ads, and social profiles against client policies. It requires fluency in Bulgarian and English plus at least one year of operations or customer experience, and involves exposure to graphic or disturbing content.

• Review videos, news stories, pictures, political ads, and social media profiles
• Score content on age-appropriateness, violence, sexual content, and political transparency
• Enforce client terms of use and content policies
• Monitor and handle reports of abuse
• Escalate changes that may impact performance or KPIs
• Participate in training, wellness, and employee assistance programs
• Adhere to security and confidentiality requirements

• Fluency in English and Bulgarian, including reading and speaking
• At least a high school diploma or equivalent
• At least one year prior operations experience in shared services or customer experience
• Strong interpersonal skills
• Strong verbal and written communication skills
• Empathy
• Cultural awareness of political and social situations in the supported market
• Ability to handle exposure to graphic or disturbing content

TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.