Customer Service Agent – C1 English
RayaCXVerified company
On-site — Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Cairo, Egypt
About the role
C1 English call center representative at RayaCX in Cairo: handle inbound and outbound customer calls for international clients. 1–2 years of customer service experience; 40 hours a week including some evenings and weekends.
What you'll do
- Handle inbound and outbound customer calls
- Be the first point of contact for clients' customers
- Resolve questions and issues
- Log interactions accurately
What you'll need
- Excellent English (C1), spoken and written
- 1–2 years in customer service or a call center
- High school diploma (degree preferred)
- Available full-time including evenings/weekends
Skills
Benefits
About RayaCX
RAYA Customer Experience (RayaCX) provides BPO and customer experience services for Fortune 1000 companies across North America, Europe, the Middle East and Africa. Since 2001 it has run contact centers in Egypt, including Cairo, 6th of October City, Alexandria, Assiut and Hurghada, with English, Arabic and multilingual teams. These roles are on-site.
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Applications close on 17 November.