Taking applicationsChat / Email·Posted 14h ago
Chat Customer Service Representative ‑ Kanpur Campus
TTECVerified company
Ahmedabad, India
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Ahmedabad, India
EnglishEntry level
About the role
Chat-based customer service role handling customer issues through chat, text, email, social media, and direct messaging. It is an on-site role in Ahmedabad, India, with training provided and performance bonus opportunities.
What you'll do
- Answer incoming customer communications
- Resolve customer issues using written communication only
- Support customers via chat, text, email, social media, and direct messaging
What you'll need
- 1 year or more customer service experience; freshers welcome
- Great written communication skills including grammar and spelling
- High School Diploma
- Computer savvy
- Flexibility to work in a 24/7 environment
Skills
Written communicationGrammar and spellingComputer savvyCustomer serviceChat supportProblem solving
Benefits
Training providedPerformance bonusCareer growthLearning opportunitiesCompetitive compensation
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
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