Taking applicationsChat / Email·Posted 8d ago
Customer Success Manager ‑ French Speaker
SamsaraVerified company
Remote - Canada
Pay
$26.5–$34.5/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Canada
EnglishFrenchMid level
About the role
A customer success role supporting French-speaking Samsara customers through success plans, business reviews, and product workshops. It is remote but limited to candidates residing in Canada and requires English and French fluency plus 2-4+ years in senior customer success, account management, or strategic consulting.
What you'll do
- Compose joint success plans with customers
- Conduct executive business reviews
- Run customer workshops and recommend workflow changes
- Support French-speaking customer implementations
- Explain Samsara platform capabilities
- Mentor Customer Success and Support teams
- Remove barriers to customer business value
- Ensure customers improve safety, efficiency, and sustainability
What you'll need
- 2-4+ years in senior Customer Success, account management, or strategic consulting
- English and French fluency
- Experience supporting or working with technical products
- Solutions-oriented problem-solving skills
- Strong stakeholder communication
- Bachelor's degree from a 4-year institution
- Up to 0-15% customer travel
- Reside in Canada
Skills
Customer success planningAccount managementRelationship buildingProblem solvingSaaS/IoT productsExecutive business reviewsWorkshop facilitationFrench and English communication
Benefits
Performance bonusEquityHealth insuranceParental leaveProfessional development stipendFlexible remote modelCareer growth
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.
Applications close on 18 November.