Banking Customer Service Advisor
RayaCXVerified company
On-site — Nasr City, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Nasr City, Egypt
About the role
This is a full-time on-site Arabic banking customer service role located inside a bank in Nasr City, Egypt. The advisor handles banking client inquiries and transactions, explains products and services, and helps ensure customer satisfaction; fresh graduates are welcome.
What you'll do
- Provide customer service to banking clients
- Resolve customer inquiries
- Offer solutions
- Handle customer transactions
- Explain products and services
- Ensure customer satisfaction
What you'll need
- Fresh graduates welcome
- Customer service, communication, and problem-solving skills
- Knowledge of banking products and services
- Ability to handle customer inquiries and transactions
- Attention to detail and accuracy
- Computer proficiency in CRM software and MS Office
- Ability to work in a fast-paced environment
- Previous banking or customer service experience is a plus
Skills
About RayaCX
RAYA Customer Experience (RayaCX) provides BPO and customer experience services for Fortune 1000 companies across North America, Europe, the Middle East and Africa. Since 2001 it has run contact centers in Egypt, including Cairo, 6th of October City, Alexandria, Assiut and Hurghada, with English, Arabic and multilingual teams. These roles are on-site.
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