Taking applicationsTechnical Support·Posted 8d ago
Senior Technical Account Manager ‑ Strategic Services (EMEA)
ClickUpVerified company
Ireland United Kingdom
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Ireland United Kingdom
EnglishSenior level
About the role
A senior post-sale technical account manager role focused on leading ClickUp implementations and driving adoption for strategic customers. It combines workflow design, change management, automation/AI recommendations, and cross-functional coordination; hiring is approved in Ireland.
What you'll do
- Lead complex customer implementations
- Design scalable ClickUp workflows
- Drive adoption and value realization
- Support strategic business reviews
- Recommend automation and AI use cases
- Coordinate with Customer Success, Sales, Product, Support
- Escalate and maintain ownership
- Feed customer pain points back internally
What you'll need
- Customer-facing post-sale experience
- Complex SaaS implementation success
- Workflow and process design skills
- Excellent customer communication
- Strong judgment in ambiguity
- Ownership mindset
Skills
Workflow designProcess designSaaS implementationCustomer communicationChange managementAutomation and AIStakeholder managementGovernance and architecture
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Applications close on 18 November.