Customer Service Agent ‑ Arabic Speaking
RayaCXVerified company
On-site — 6th of October City, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
6th of October City, Egypt
About the role
Customer service agent role based on-site in 6th of October City, Egypt, acting as the main client contact and advising on products and services. The full-time position is Arabic-speaking and offers medical insurance, life insurance, free transportation, and growth opportunities.
What you'll do
- Act as main point of contact for clients
- Provide advice and support on products and services
- Conduct research and analysis to understand customer needs
- Develop strategies to improve customer satisfaction and loyalty
- Collaborate with internal teams to improve processes
- Build strong customer relationships
What you'll need
- Bachelor's degree in Business Administration or any field
- Communication and interpersonal skills
- Ability to work independently and within a team
- Strong analytical and problem-solving skills
- Arabic-speaking
Skills
Benefits
About RayaCX
RAYA Customer Experience (RayaCX) provides BPO and customer experience services for Fortune 1000 companies across North America, Europe, the Middle East and Africa. Since 2001 it has run contact centers in Egypt, including Cairo, 6th of October City, Alexandria, Assiut and Hurghada, with English, Arabic and multilingual teams. These roles are on-site.
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.