Taking applicationsTechnical Support·Posted 8d ago
Technical Account Manager
ClickUpVerified company
Philippines
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Philippines
EnglishMid level
About the role
ClickUp is hiring a Technical Account Manager to manage customer relationships, drive SaaS adoption, and provide strategic and technical guidance to clients. The role requires at least two years in a customer-facing SaaS role and is listed for the Philippines.
What you'll do
- Develop customer engagement plans
- Conduct discovery sessions
- Build trusted stakeholder relationships
- Translate technical requirements into solutions
- Advise customers on product features
- Analyze product usage data
- Conduct ROI analysis
- Establish customer goals and success metrics
What you'll need
- Minimum 2 years in customer-facing SaaS role
- Strong communication and interpersonal skills
- Resilient in a fast-paced startup environment
- Understanding of industry workflows
- Experience working with cross-functional teams
- Experience with Customer Success SaaS technology
- Ability to operate within regional time zones
- Self-driven and proactive
Skills
Customer successAccount managementSaaSCommunicationStakeholder relationshipsData analysisProduct expertiseCRM tools
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Applications close on 18 November.