Customer Support Advisor (outbound Calls / E‑Mails)

Customer Support Advisor handling outbound calls and emails for ETISAL International Group. The role is listed as full-time and on-site in Cairo, Egypt, focused on resolving customer inquiries and maintaining service standards.

• Engage customers via outbound calls and emails
• Address customer inquiries
• Provide solutions to customer concerns
• Resolve customer issues efficiently
• Gather information from various teams
• Maintain high service standards
• Foster customer loyalty

"Customer”, the word that describes the most important aspect in any business, which, in whatever industry, business revolves around! As the innovative business cultures and technological world have evolved and as customers have gained more insights and have become more aware of the services companies offer, their demands have changed from standard supply of services to consultative & customized innovative services, as to address their own un...