Taking applicationsTechnical Support·Posted 8d ago

Senior Technical Account Manager ‑ Strategic Services

ClickUpVerified company

United States

Pay

$53–$72/hr

Job type

Full-time · Remote

Hours

Flexible

Location

United States

Open to people in the United States

EnglishSenior level

About the role

A senior technical account manager role owning post-sales implementation, adoption, and expansion for enterprise ClickUp customers. It combines customer success with hands-on workflow design and AI agent deployment, and is listed for the United States with a $110K–$150K salary.

What you'll do

  • Lead end-to-end ClickUp onboarding and implementation
  • Manage account health, adoption, and stakeholder engagement
  • Run Intake → Execution → Reporting workflow mapping
  • Deploy ClickUp AI and custom workflow agents
  • Drive renewals, expansions, and AI upsells
  • Deliver technical training and consultation
  • Collaborate with Sales, Product, and Support
  • Build success plans and account reviews

What you'll need

  • 5+ years in a customer-facing SaaS role
  • 2+ years hands-on with ClickUp, Asana, Monday.com, Jira, or similar
  • Enterprise SaaS implementation or $2M+ ARR book experience
  • Experience building and deploying AI workflows or agents
  • Strong project and program management
  • Complex multi-stakeholder engagement

Skills

Technical account managementEnterprise SaaS implementationCustomer successWorkflow mappingAI workflow designProject managementIntegrations and APIsData reporting

Benefits

Remote

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Applications close on 18 November.