Call center Agent ABS
RayaCXVerified company
On-site — Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Cairo, Egypt
About the role
Full-time on-site customer service representative role in Cairo, handling customer inquiries, technical support and issue resolution for clients across various industries. It involves rotational shifts and rotational days off, with no pay or remote option stated.
What you'll do
- Provide customer service
- Provide technical support
- Deliver global services to clients
- Handle customer inquiries
- Resolve customer issues
What you'll need
- High school diploma or equivalent
- Bachelor's degree
- Military status for males
- Strong communication skills
- Problem-solving skills
- Ability to multitask
- Fast-paced environment experience
- CRM system familiarity
Skills
About RayaCX
RAYA Customer Experience (RayaCX) provides BPO and customer experience services for Fortune 1000 companies across North America, Europe, the Middle East and Africa. Since 2001 it has run contact centers in Egypt, including Cairo, 6th of October City, Alexandria, Assiut and Hurghada, with English, Arabic and multilingual teams. These roles are on-site.
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