Call Center Representative
RayaCXVerified company
On-site — Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Cairo, Egypt
About the role
Full-time on-site call center role in Cairo, Egypt, providing customer service and technical support to clients across various industries. It requires strong communication, problem-solving, and CRM familiarity, with previous similar experience listed as a plus.
What you'll do
- Provide customer service
- Provide technical support
- Deliver global services to clients
- Handle customer inquiries
- Resolve customer issues
What you'll need
- High school diploma or equivalent
- Strong communication skills
- Problem-solving skills
- Ability to multitask
- Work in a fast-paced environment
- Good computer skills
- Familiarity with CRM systems
- Previous similar experience is a plus
Skills
About RayaCX
RAYA Customer Experience (RayaCX) provides BPO and customer experience services for Fortune 1000 companies across North America, Europe, the Middle East and Africa. Since 2001 it has run contact centers in Egypt, including Cairo, 6th of October City, Alexandria, Assiut and Hurghada, with English, Arabic and multilingual teams. These roles are on-site.
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