Taking applicationsChat / Email·Posted 14h ago
Chat and Voice Customer Support ‑ Travel Domain
TTECVerified company
Ahmedabad, India
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Ahmedabad, India
EnglishEntry level
About the role
Customer support role handling chat, text, email, social media and direct messaging for travel-domain customers, based on site in Ahmedabad, India. It is open to freshers and offers performance bonuses plus career-growth and learning opportunities.
What you'll do
- Answer incoming customer communications
- Resolve customer issues using written communication only
- Support customers via chat, text, email, social media and direct messaging
- Contribute to team and customer-experience success
What you'll need
- 1 year or more customer service experience, or fresher
- Great written communication skills including grammar and spelling
- High School Diploma
- Computer savvy
- Flexibility to work in a 24/7 environment
- Work on site in Ahmedabad, Gujarat
Skills
Written communicationGrammar and spellingCustomer serviceComputer savvyChat supportEmail supportSocial media supportIssue resolution
Benefits
Performance bonusCareer growthLearning opportunitiesFree coursesSupportive leadershipDiverse organization
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
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