Customer Support English Speakers (US Telecom Account)
SutherlandVerified company
Cairo, Egypt
Pay
$2/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Cairo, Egypt
About the role
A full-time on-site customer service representative role in Cairo for an English-language US telecom account. Duties include customer satisfaction, account management, and communication, with night/rotational shifts and a net salary above 20K plus incentives.
What you'll do
- Ensure customer satisfaction
- Manage customer accounts
- Provide customer service
- Communicate effectively with customers
What you'll need
- English proficiency B2-C1
- Graduates or dropouts only
- Flexibility with night and overnight shifts
- Flexibility with rotational shifts
- Previous similar experience is a plus
Skills
Benefits
About Sutherland
Sutherland works with global brands on AI, automation, cloud and customer experience operations. In Egypt it runs large contact centers in Cairo and Alexandria that hire English and multilingual customer service representatives, usually with transport, medical insurance and paid training. These roles are on-site.
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